FAQs
Medicaid beneficiaries without access to transportation to their medical appointments are eligible for NEMT.
Medicaid, HPHC primarily accepted. All major insurances are accepted.
Anyone who is wheelchair-bound or ambulatory who needs assistance from their home to medical or non-medical appointments. In partnership with hospitals and healthcare providers, we can also provide full-service ALS and BLS vehicles equipped with trained and certified EMTs for potential monitoring, stabilization, treatment and triaged transportation.
• Name
• Facility/address where the patient is currently
• Transportation destination
• Time of appointment/event
• Physical condition
• Does the patient require special equipment (i.e. oxygen)
• Reason for transfer
• Names of passengers accompanying patient
Yes - We provide daily, routine transports throughout Massachusetts. We also offer one-way out-of-state transports throughout NE.
All of our courteous and patient-centered staff hold and regularly renew the certificates regulated by the Office of Emergency Medical Services of Massachusetts including EMT, advanced EMT, paramedic and COVID-19 EMS certifications.
