Coastal Medical Transportation Systems Reflects on Another Year of Rapid Growth


2023 Highlights Include 45 New Partners Signed, 400 Plus New Employees Hired and The Addition of a Significant New Service Line, Estella Health

HYANNIS, MA – January 3, 2024Coastal Medical Transportation Systems (CMTS), a privately owned and operated medical transportation company dedicated to providing the highest quality of care with compassion, dignity and respect for customers and their patients, today announced several significant company milestones that in culmination represent another banner year for the organization. With explosive employee growth, new strategic partnerships forged, and a number of contract extensions inked with already existing customers, the company is well positioned to enter 2024 stronger than ever before while continuing its dedication to providing the highest level of transportation services to the New England communities it proudly serves. A snapshot of 2023 CMTS highlights include, but are not limited to:

Extensive Number of New Partners Signed and Existing Contracts Extended
In the past year alone CMTS has entered into 45 new medical transport partnerships, including new 9-1-1 relationships with the towns of Middleboro, MA and Wellesley, MA and re-signed multi-year contracts with Milton, MA and Newton, MA. Most recently, the company extended its 9-1-1 contract with Dedham, MA, ensuring that the community is supported by CMTS’ Emergency Medical Dispatch (EMD) services for an additional five years.

Significant New Service Line Introduced
In September, CMTS introduced Estella Health, a mobile healthcare services provider focused on offering more efficient, convenient in-home care to communities from Metro Boston to Springfield, MA. Independently run, the organization operates as an affiliate under the CMTS corporate umbrella. Estella Health was founded to elevate how care is delivered to patients in various in-home settings. Through key partnerships with large hospital groups, physicians’ groups, and other network providers, the company provides patients with a diverse clinical team to meet their care delivery requirements from anywhere and at any time.

Explosive Employee Growth and Elevated Recruitment Support
Over the past 12 months, CMTS has reported significant new hire growth in all departments of the organization and is still actively recruiting paramedics, EMTs, transit drivers and dispatchers. For interested parties looking to learn more about our open positions, please visit:

In addition, the organization hosted two college co-op events with Northeastern University, supported eight jobs fairs across Massachusetts and launched an EMT/Paramedic scholarship program to offset training costs for the next generation of CMTS team members.

Further Investments in State-of-the Art Equipment
In the past year, CMTS has continued to make the necessary investments to ensure that its team has top-of-the-line equipment to meet the needs of the patients they transport. This includes adding 40 new Stryker sets with stair chairs, 25 Zoll Z-Vents and eight EPOC blood analysis systems for mobile health paramedics.

New Additions to the CMTS Transport Vehicle Fleet
In 2023, CMTS added 12 new ambulances and six wheelchair vans to its growing fleet of vehicles. In addition, all company transport was upfitted with Samsara Telematics Systems and Mobilis mobile data systems.

“Coastal Medical Transportation Systems is thrilled to enter 2024 with tremendous momentum including explosive customer growth and aggressive talent acquisition,” said Alexandre Theoharidis, CEO of Coastal Medical Transportation Systems. “We are wrapping up the year with a record number of patient transports under our belt, a number that is expected to grow extensively due to new customers and extensions of existing relationships. Armed with the latest equipment and communications technologies combined with a top-notch team of healthcare transport professionals, we are positioned to have an even more successful run, providing invaluable medical transport services to our contracted communities in the year ahead.”

About Coastal Medical Transportation Systems
Founded in 2013, Coastal Medical Transportation Systems LLC (CMTS) is a 24/7 Emergency & non-emergency transportation service serving healthcare institutions and patients across New England. The company offers a variety of services from mobile COVID-19 testing and vaccination, Basic Life Support (BLS), Advanced Life Support (ALS), 911 emergency ambulance services and mobile healthcare as well as wheelchair and walk-on transportation to and from their desired destination or event, for both medical and non-medical appointments. Our team delivers clinically superior care and utilizes the latest emergency medical services (EMS) technology.

In 2022 CMTS announced the acquisition of Transformative Healthcare’s Massachusetts medical transportation arm, comprised of Fallon Ambulance Service and LifeLine Ambulance Service. This deal made CMTS one of the largest ambulance networks in the state by both geographic reach and number of patients served. Learn more:

Jessy Green